Returns Policy

If the Product is faulty or defective, you should contact the Stockist who facilitated and sent your order. If you do not know who this is, please email onlineshop@ct1.com with your Order Number, and a member of our team will assist you in finding their contact details.

C-Tec NI Limited will take no responsibility for refunding products and will not enter into any discussions surrounding this. Responsibility for this lies with the Stockist who facilitated and sent the order to the customer.